1. Information We Collect
We collect information you provide directly to us, such as when you create an account, register for events, or contact us for support.
Personal Information
- Name and contact information (email address, phone number)
- Profile information (bio, profile picture)
- Payment information (processed securely through third-party providers)
- Emergency contact details for diving activities
- Identification documents as required for certain diving activities
2. How We Use Your Information
We use the information we collect to:
- Provide and maintain our services
- Process registrations and payments
- Send you important notifications about events and services
- Provide customer support
- Improve and personalize our services
- Ensure safety and security during diving activities
3. Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties, except:
- With your explicit consent
- To instructors when you register for their events (limited to necessary information)
- To service providers who assist us in operating our platform
- When required by law or to protect our rights
- In emergency situations to ensure your safety
4. Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:
- Encryption of sensitive data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication measures
- Secure payment processing through certified providers
5. Data Retention
We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
6. Your Rights
You have the right to:
- Access and update your personal information
- Request deletion of your account and data
- Export your data in a portable format
- Object to or restrict certain processing activities
- Withdraw consent where processing is based on consent
7. Cookies and Tracking
We use cookies and similar technologies to enhance your experience, analyze usage, and provide personalized content. You can control cookie settings through your browser preferences.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data.
9. Children's Privacy
Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
10. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the 'Last updated' date.
11. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
12. Legal Basis for Processing (GDPR)
For users in the European Union, our legal basis for processing personal information includes:
- Consent: When you provide explicit consent for specific processing activities
- Contract: When processing is necessary to provide our services
- Legitimate interests: When we have a legitimate business interest that doesn't override your privacy rights
- Legal obligation: When required by applicable law